Privacy Policy

What we collect

Account information you provide (name, email, shipping address). Order history. Browser session data (cart contents, page navigation). We do not collect biometric or sensitive personal data.

How we use it

To process orders, deliver products, provide customer service, and improve the catalogue. Aggregate analytics inform what we stock — never individual targeting.

Sharing

We share with shipping carriers (to deliver your order) and payment processors (to charge your card). Beyond that, we don’t sell or share customer data with third parties.

Cookies

Cookies maintain your cart and session. We use first-party analytics (no Facebook Pixel, no Google Ads tracking).

Removing your data

Email privacy@pilaeo.com to request data export or deletion. We respond within 30 days.

Last updated: May 2026.